Everything you’ll ever need to know…
Our address is: 89 Chalk Farm Road, Chalk Farm, London, NW1 8AR
You can call us or email us on the details below:
Hotel: +44 (0)208 049 0757
Hotel: reception@camdentownhotel.com
Complaints:
In the first instance, if you’re in the hotel, please do ask to speak to a manager.
If you’re not happy with our response, or you’re unable to speak with a manager, please contact us on reception@camdentownhotel.com as soon as possible. We’ll get back to you as soon as we can and at the latest, within seven days.
You must be at least 18 years old to make a booking. Those under 18 years old are not permitted to stay in the Camden Town Hotel unless a parent or guardian is also staying in the hotel. Children under the age of 16 must be in the same room as their parent or guardian
You will receive a confirmation email immediately after you have made your booking
The rates on the website are per room
Yes, you must fill the Third-party authorisation form, which you can download, alternatively, you can fill it online, CLICK HERE. The form must be filled and sent to us 3 days before arrival. It is compulsory to fill fully Guest and Booker’s name, address and contact details. The payment, which has not been authorised by the form will be cancelled at our sole discretion and if booked on advance purchase rate no refund will be issued. If you have any issues, please contact
+44 20 8049 0757 or email reception@camdentownhotel.com
Yes, you can, select Manage My Booking in your welcome email or contact +44 20 8049 0757 or email reception@camdentownhotel.com
The ability to cancel is determined by the terms of the rate that you booked.
Everything you’ll need to know when visiting, from accessibility to rooms and pets.
We have a specially adapted room allowing easier access for customers with disabilities.
The ground floor is wheelchair friendly and there is a lift providing access to all floors of the building
Please contact our Reception on +44 20 8049 0757 to discuss specific individual requirements and the availability of appropriate accommodation, and we will do our best to accommodate your needs
There are emergency assistance alarms located by the bed and in the bathroom.
Smoking, including the use of e-cigarettes is NOT allowed anywhere on the premises
Failure to comply with this policy may result in the termination of your booking and stay. You may be asked to leave the hotel immediately without compensation or reimbursement.
A cleaning fee of £250 will be charged to any guest who violates the Non-Smoking Policy.
Yes, we welcome well behaved pets to stay at the hotel. We have a limited number of pet friendly rooms. Please contact the hotel if you wish to stay with a pet
Contact +44 20 8049 0757 or email reception@camdentownhotel.com
The hotel does not have any parking on site.
Check Where to park in Camden and TFL for information on the congestion charge
Every Camden Town Hotel room features an en-suite shower room, a king-size, double, or twin Hypnos bed with a Hypnos Beaumont Pillow-Top mattress with duvet, towels, remote control TV, free WiFi, air conditioning/heating, tea and coffee making facilities, an iron and ironing board, hairdryer and desk area. There are no phones in the room.
A travel cot is available on request
Your room will be cleaned daily, and we change the sheets and towels every 2 days or on request
Yes, we can store your luggage. You will receive a ticket which you need to show to collect your stored luggage
Questions about your stay? Look no further…
Breakfast can be added online to your room booking or you can book with Reception
Our standard check-in time is 3pm. For an additional fee, you can check-in from 11am subject to room availability.
Please speak with reception when you arrive or email reception@camdentownhotel.com to book in advance
Reception is open 24/7 but we ask that you notify us if you will be arriving after 22:00 on your day of arrival.
Please contact +44 20 8049 0757 or email reception@camdentownhotel.com
Checkout is by 12 noon on your departure date. Late check-out is available for an additional fee subject to room availability.
Please speak with reception when you arrive or email reception@camdentownhotel.com to book in advance
If you’d like to extend your stay with us, please contact reception before midday and they’ll let you know if the hotel has availability.
You can check in online and you will receive an email before you arrive
If you think you might have left an item in your hotel room after check-out, please get in touch.
Please contact +44 20 8049 0757 or email reception@camdentownhotel.com
At check-in, we’ll hand you your room details discreetly and won’t say your room number out loud, so there’s no chance of it being overheard.
Where possible, we won’t check vulnerable or solo female travellers into rooms that are at the end of a corridor.
Our reception is manned 24 hours a day, and we’re always happy to help.
Every bedroom door is fitted with a deadlock.
